This generic management NQF 4 provides a comprehensive introduction to the principles, theories, and practices of modern management. It is designed to equip students or participants with a strong foundation in management skills and knowledge, which can be applied across various industries and organisational settings.
Module 1: Work Orientation
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- Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation, and a specific workplace
Module 2: Communication
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- Accommodate audience and context needs in oral/signed communication
- Interpret and use information from texts
- Use language and communication in occupational learning programmes
- Write/present/sign texts for a range of communicative contexts
- Engage in sustained oral/signed communication and evaluate spoken/signed texts
- Read/view, analyse and respond to a variety of texts
- Write/present/sign for a wide range of contexts
Module 3: Mathematical Literacy
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- Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life-related problems
- Represent, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts
- Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues
Module 4: Improving Team Effectiveness
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- Apply the organisation’s code of conduct in a work environment
- Conduct a structured meeting
- Employ a systematic approach to achieving objectives
- Identify responsibilities of a team leader in ensuring that organisational standards are met
- Prioritise time and work for self and team
- Solve problems, make decisions and implement solutions
- Identify and explain the core and support functions of an organisation
- Induct a member into a team
- Maintain records for a team
- Describe and assist in the control of fraud in an office environment
- Develop administrative procedures in a selected organisation
- Manage administration records
- Manage service providers in a selected organisation
- Apply efficient time management to the work of a department/division/section
Module 5: Monitor Team Effectiveness
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- Apply leadership concepts in a work context
- Monitor the level of service to a range of customers
- Manage individual and team performance
Module 6: Manage Finance
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- Manage expenditure against a budget
- Duration: 12 Months
- Delivery: Classroom/Online/Blended
- Grade 10
- Computer Literacy
- Communication at NQF Level 3
- Mathematical Literacy at NQF Level 3
- Computer Literacy at NQF Level 3
- Team Leaders
- Supervisors
- Foreman
- Section Heads
- National Certificate: Generic Management
- Accreditation: Services Seta
- SAQA ID: 57712
- NQF Level: 4
- Credits: 150
