Retail Manager (Chain Store) Recruitment & Selection

The Retail Manager (Chain Store) – Recruitment & Selection qualification is designed to equip learners with the essential skills and knowledge needed to effectively manage the recruitment and selection process within a retail chain store environment. This qualification focuses on developing competencies in attracting, evaluating, and hiring the best candidates to meet the business’s operational needs and customer service goals.

Module 1: Recruit and select candidates to fill defined positions
  • Plan and prepare for recruitment and selection
  • Recruit applicants
  • Select staff
Module 2: Induct a New Employee
  • Apply basic knowledge of organizational processes
  • Apply basic planning principles
  • Communicate organisational knowledge
  • Perform a specific job in an organisation
Module 3: Manage a Training Intervention
  • Identify organizational policies and procedures for training staff
  • Plan a training intervention
  • Manage implementation of training intervention
  • Review a training intervention
  • Duration: 12 Months
  • Delivery: Classroom/Online/Blended
  • Higher Certificate: Grade 12
  • Job advertisements
  • Employee referrals
  • Recruitment agencies
  • National Certificate Wholesale and Retail – Recruitment & Selection
  • Accreditation: W&R Seta
  • Skills program Code: 27/SP-142103/Ret5/00289
  • Credits: 23

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