PURPOSE
This skills program is specifically designed for store management personnel responsible for recruiting, selecting, and training team members, as well as managing staff schedules within a chain store environment. The program aims to equip learners with the essential skills required to optimize team scheduling and enhance overall store operations. It ensures the efficient use of human resources, compliance with labor laws, and improved team productivity. This skills program provides learners with the knowledge and practical expertise to effectively schedule and manage the work hours of store staff while adhering to applicable retail legislation.
Module 1: Schedule Staff ▼
- Determine operational staff requirements
- Develop a staffing plan
- Implement and maintain the staffing schedule
Module 2: Manage Time Keeping Records ▼
- Check timekeeping records for completeness
- Analyse time keeping records to determine short time and overtime
- Validate time keeping records
Module 3: Demonstrate an Understanding of the Sectoral Determination for W&R Sector ▼
- Demonstrate an understanding of the Sectorial Determination
- Explain application of the Sectorial Determination within the organization
- Explain how Sectorial Determination impacts on the management if the unit
- Duration: 12 Months
- Delivery: Classroom/Online/Blended
Higher Certificate: Grade 12
- Operations Manager
- Human Resources Manager
- Retail Manager
- National Certificate Wholesale and Retail – Staff Scheduling
- Accreditation: W&R Seta
- Skills program Code: 27/SP-142103/Ret5/00304
- Credits: 23
